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Frequently Asked Questions (FAQs)

What do I need to get started?

After customizing the package you fill a short form. It’s too simple and takes only a few seconds. Once we get this info, we will start by designing the initial logo concepts.

Can we create a personalized package?

Obviously!

We are very flexible. Start Personalizing…

What if I am not satisfied with final design?

Your payment will be refunded if you don’t still agree with the final design!

Read our refund policy.

Is there a money back guarantee?

Yes!

There’s a 100% money-back guarantee. If you’re not happy with how the job went, you can ask for a refund at any time. The dispute will be fairly judged by our experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.

What is the workflow?

Option: 01 (Recommended)

1. Package Customization

You can customize the package as your wish.

Also, you can set the price as per your budget.

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2. Collaboration & Payment

After customizing the package we will contact you through your provided email or WhatsApp. Once we get the creative brief, we will send a payment link to pay the exact cost for the logo design. After receiving the payment we will start by designing the initial logo concept(s).

-You can use your PayPal or any type of card to finalize the order.

Option: 02

1. Package Selection & Payment

Choose any one package from our pre-fixed affordable packages & place the order instantly.

-You can use your PayPal or any type of card to finalize the order.

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2. Instant Collaboration

Start using the dashboard to chat with your designer, share files, and track project milestones from your desktop or mobile at any time.

Do I get rights to the design?

Of course!

Once you select the final design, you will get commercial rights to it.

However, many projects require 3rd party elements (fonts, photos, patterns, etc). It is the client’s responsibility to acquire and store safely any 3rd party license from its source. Fonts can’t be trademarked but licenses for their use are available.

Is simple, better?

People are more likely to trust something they’re familiar with, so they need to be able to recall your logo easily.

What is initial concept?

The initial concept is a rough idea to present to the buyer for approval before finalizing the design.

What is vector file?

A vector file is very flexible with resizing, branding elements like your logo can be rescaled to fit supports of any size without losing image quality.

What is social media avatar?

The social media avatar includes several social media site’s profile pictures with your finalized logo. Examples – Facebook, Instagram, Twitter, Youtube, etc.

What does unlimited revisions mean?

You can request unlimited revisions until you are satisfied. All types of revisions will be treated as new creative requests and will be done within 24 hours – mostly faster.

Is there a way to make my logo design brief confidential?

Your design brief will 100% safely stored in our server. We don’t publish or share anything you shared with us.

Also, you can ask anytime to remove your provided information from our server.